Reference

Rules That Govern Your hotsport Account

These terms set out the contractual relationship between you and hotsport, covering account creation, wallet activity, and access to all lobby sections.

Account eligibility subject to local lawApplies to UPI, Paytm, PhonePe transactionsGoverns all lobby access and wageringUpdated terms notified by emailDisputes resolved under applicable jurisdiction
hotsport Rules That Govern Your hotsport Account
TERMS CONTACT PATHS

How to Reach Us About These Terms

Email Support Send questions about specific clauses, account eligibility, or withdrawal policies to our support address. We aim to reply within 24 hours on business days and reference the relevant clause in every response.
Live Chat Our chat window is available around the clock for urgent terms queries — such as account suspension notices or disputed transaction records. Have your account ID ready to speed up verification.
Help Centre The help centre on hotsport.net has a dedicated terms section where clause-specific articles explain account rules, wallet limits, and what happens when a dispute is raised against a transaction.
HOW WE HANDLE THIS

Data, Security, and Account Retention Practices

hotsport applies account-level security and data practices that are consistent with how your personal and financial details should be handled when real-money activity is involved.

Data We Collect

We collect your name, contact details, payment method identifiers (UPI handle, Paytm number, PhonePe reference), and transaction history. This data is used to operate your account, verify identity, and process withdrawals accurately and promptly.

Cookie Use

hotsport.net uses session cookies to keep you logged in, and analytics cookies to measure which lobby sections you visit. You can adjust cookie preferences in your browser; disabling session cookies may affect your ability to stay signed in.

Account Security

Two-step verification is available for all accounts and is strongly encouraged. If you suspect unauthorised access, contact live chat immediately — we can freeze your wallet within minutes to prevent further activity while we investigate.

Data Retention

We retain account and transaction records for as long as required by applicable law in your jurisdiction, and for a minimum period necessary to resolve any open disputes. Closed accounts are archived, not immediately deleted, for this reason.

Requesting Changes

You may request a correction to personal data we hold — for example, an incorrect phone number linked to your PhonePe or Paytm withdrawal method — by emailing support with proof of the correct detail. We act on valid requests within 7 working days.

Who to Contact for Policy Issues

For formal complaints about how your data is handled or how a clause in these terms was applied to your account, write to our compliance team via email. Reference your account ID and the specific clause you are disputing to ensure a faster response.

Common Questions About These Terms

If a clause is unclear or you want to know how a specific rule applies to your account, these answers cover the questions we hear most often. For anything not addressed here, our support team is a direct route to a clause-specific reply.

These terms apply to any person who opens an account on hotsport.net. Access is available where local law permits, and by registering you confirm that using this platform is lawful in your location.

We will notify you by email before a material change takes effect. Continuing to use your account after that notice is treated as acceptance. If you do not agree, you should close your account before the change date.

Yes. Email our compliance team with your account ID and the clause reference you are disputing. We review every formal dispute and respond within 5 working days with a decision that references the relevant term.

All deposits and withdrawals made via UPI, Paytm, or PhonePe are subject to the wallet and transaction clauses in these terms. Timing, limits, and verification steps for each payment rail are detailed in the wallet policy section.

We hold your registration details, payment method references, session logs, and transaction history. You can request a summary of what we hold by contacting support — we respond with a data summary within 7 working days.

Yes. We may suspend or close an account if there is a breach of these terms, evidence of fraudulent activity, or a legal requirement to do so. We will notify you by email and explain which clause triggered the action.

Email support with your account ID, the data field you want corrected — such as a phone number tied to your PhonePe method — and a document confirming the correct detail. Valid requests are processed within 7 working days.